How to return the vehicle when your lease contract ends

Notification of return

When your lease contract expires and you return your vehicle or exchange it for a new one, we’ll need you to send us a notification of return.

Please remember that our forwarding agent will need up to 10 working days to arrange the pick-up as of the date that you specify. During this period the vehicle must be available for pick-up at all times. Our forwarding agent will call you or the contact specified by you to schedule the precise pick-up date.

Please fill in and return the following form for this purpose.

Vehicle return checklist

We’ve created a checklist to make the process of returning your vehicle as easy as possible.

Checklist (pdf)

* = mandatory fields

Things to remember when you return your vehicle

The information provided below will help to ensure that the return process is as smooth as possible.

Pick-up date
The forwarding agent won’t call you to schedule the pick-up until after the return date that you specified. It is not possible to arrange a date before then for logistics-related reasons.

Vehicle return checklist:

  • Vehicle registration certificate (Fahrzeugschein) Part 1 (ZB 1)
    Please remember that this document is necessary for the vehicle’s de-registration. If you do not have it, please inform our Used Vehicle Logistics Department.
  • Main key and any spare keys.
    Please place the service booklet and manual where they can be easily found.
  • Summer/winter tyres
    Please remember that tyres should not be placed on the rear seat unless they are properly wrapped up or the seat has a cover on it to avoid additional cleaning costs.
  • Navigation CD/DVD/SD, if you have one.
  • Radio code card, if you have one.
  • Remove all items of private property.
    Please remember that we accept no responsibility for items of private property which are left in the vehicle.
  • You are not permitted to remove radio or phone antennas.
  • If you have installed additional speakers or telephone holders in the side panels, on the back shelf or elsewhere you may only remove them if you restore the vehicle to its original condition at your expense.
  • Do not hand over your fuel cards to the forwarding agent. When you return the vehicle, deactivate the card by cutting through the magnetic strip.

FAQs about vehicle returns

When does my lease contract end?

Your fleet manager can tell you when the vehicle lease ends. Otherwise, if your employer has arranged a direct driver communication service with us, you can ask your LeasePlan customer account manager.

Can my lease contract be extended?

Please ask your fleet manager.

What items do I have to return with the vehicle?

Always ensure that you return all accessories with the vehicle. That includes original keys, summer tyres, the vehicle registration certificate, service booklet and sat-nav DVD if you have one. Remove all personal items from the car before you return it. Do not hand over your fuel cards to the forwarding agent. When you return the vehicle, deactivate the card by cutting through the magnetic strip.

What is the procedure for returning my leased vehicle?

You or a person authorised by your fleet manager inspect the vehicle with the forwarding agent that picks the vehicle up. Then both persons sign the vehicle return document and our forwarding agent takes the vehicle to a logistics centre where it is inspected by an independent appraiser.

Can I buy my company car at the end of the lease?

If your employer consents you can buy your company car at the end of the lease. Request a purchase price from us no earlier than six weeks before the lease expires using the online form below. You can also find a comprehensive selection of LeasePlan vehicles at our website: www.leaseplan-outlet.de.

How to buy your company car when the lease is up

If you’d like to purchase your company car at the end of the lease, you can request a purchase price quotation and benefit from the following advantages:

  • You know the vehicle’s ownership history
  • Direct purchase from the full service lease contract
  • You know that the vehicle has been regularly serviced
  • Buying from LeasePlan is a safe option because it has DIN EN ISO 9001:2008 quality certification

We can provide you with a non-binding quotation if you would like to purchase the leased vehicle that you’re currently driving. All you have to do is send the form below to us, but not earlier than six weeks before the purchase date/expiry of the lease contract.

By sending the enquiry, you confirm that the vehicle is free of technical defects. If the vehicle has damage of more than €500 we won’t be able to sell it to you.

We need three digital photos as proof of the vehicle’s condition:

  • Photo of the vehicle from the front left
  • Photo of the vehicle from the back right
  • Photo of the speedometer with legible mileage

* = mandatory fields

You can upload the photos here:
  • JPG file format only
  • Landscape format only
  • Max. file/photo size 1MB
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