Tyre Partner Hotlines
Available during regular business hours
Information on changing and storing tyres
Only purchase summer or winter tyres as well as all other tyre services from our tyre partners. You can order the tyres using the LeasePlan fuel and service card. They are then billed directly to LeasePlan.
The following applies to summer tyres for cars/vans (LCVs):
Replacement tyres will only be provided in the same size as the tyres being replaced and replacement is subject to the profiles being less than 2mm. Use the spare tyre if it isn’t an emergency tyre. Don’t order any tyre filling gas.
The following applies to winter tyres for cars/vans (LCVs):
Only purchase the minimum size as per the registration document. First fitting with steel rims only. If you have tyres in storage, keep the storage receipt safe. Don’t order any tyre filling gas.
The following applies to truck tyres (17.5”+):
Replacement tyres will only be provided in the same size as the tyres being replaced and replacement is subject to the profiles being less than 4mm. Use the spare tyre if it isn’t an emergency tyre. Don’t order any tyre filling gas.
When you change the tyres please remember the following: Wheel nuts have to be tightened after a wheel change!
Every time the wheels on a vehicle are changed, the lug nuts have to be tightened after driving for a certain distance. When winter tyres are fitted, the lug nuts should be tightened after a maximum of 100 kilometres.
FAQs about vehicle tyres
When should I swap summer for winter tyres?
To avoid long waits for tyre changes, we recommend that you make an appointment with one of our tyre partners well in advance of the peak tyre-change period. Make an appointment for winter tyres in September and an appointment for summer tyres by late April.
How do I need to look after my tyres?
Pressure: Check your tyre pressure every four weeks when the tyres are cold. Keep your summer and winter tyre pressure 0.2 bar higher than the manufacturer’s recommendation. Don’t forget to check the spare tyre (its pressure should be 0.5 bar higher). Ensure that the valves all have caps on to prevent dust and dirt from getting in, which can cause leaks.
Damage: Careless driving over sharp surfaces can damage the tyres. If you notice this kind of damage, always have your tyres removed for checking and replaced if necessary.
Overloading: Your tyres are designed to carry the vehicle’s maximum admissible weight. Extreme loads over and above the maximum weight can cause damage.